I have a bookkeeping question, who do I contact?

If you have a question about your account, please contact the Treasurer.

What is PayHOA and how can I learn more about it?

Here’s a great overview video: https://vimeo.com/350964325

How much will PayHOA cost us?

The PayHOA subscription is  $99/month and that includes a main HOA account and separate accounts for each of the fractional units. The automated processes provided by PayHOA are anticipated to reduce the workload for the bookkeeper and reduce our overall costs from what we previously paid.

How can I find out what my account balance or my FOA balance is?

That information is not readily available during this time as books are being transitioned over. We are hopeful our books will be reconciled shortly. In the meantime, all questions concerning PayHOA and any specific bookkeeping issues should be directed to the Treasurer or the Board. We appreciate your patience as we work through this process.

Are we using PayHOA yet?

We are still in the process of setting up the accounts and invoicing- we aren’t quite ready to roll it out yet, so online payments and emailed invoices won’t be ready to go out quite yet, please stay tuned!

Will I be required to have a PayHOA login?

No, you do not need to use PayHOA’s online portal, unless you want to make online payments (once that is set up).  You can continue receiving your dues invoices by regular US mail, and you can mail your payments to the Vancouver PO Box. You do not need a PayHOA login unless you want to utilize that system.

Do I need to log into PayHOA to see the quarterly financial statements?

No. The Board will continue sending out the quarterly financial statements when they are available.  Notices and announcements will continue to go out the way they have been- via email, posted to the website and for those who require paper, printed materials will be available.

Can I receive emailed invoices and pay them online?

It is beneficial to the HOA if you opt for electronic notices, as it saves on postage, paper, envelopes, etc.  It also allows you to receive the notice timely. Once we start using PayHOA, it will also give you the option to pay your invoice online, with one lump payment.  If you want to opt in for electronic notices, please contact the Board at Board@SeaviewHOA.org and we can get the form to you.

When will we be able to use all the functions we see in the PayHOA video?

Our first priority is to get each account set up for proper invoicing and ensure it shows the proper balance for each owner.  Once that is complete, we will start looking at setting up the other features of PayHOA. We do not have a timeline for that, yet.  

I accidentally mailed a check to the old bookkeeper, what do I do?

The old bookkeeper is forwarding us any checks or mail that she receives. There will not be any late fees billed to unit owners while we transition to a new bookkeeping process.

Last Updated on 10/06/22